Introductory Keynote: Computerisation, Automation, and Artificial Intelligence: Implications for the delivery of care and future of work in healthcare
I am a researcher at the University of Oxford in the Oxford Internet Institute where I teach, advise students, coordinate teaching assistants, and pursue my research agenda. I am interested in the use of AI, machine learning, blockchain, health data, and emerging technologies in healthcare. Specifically, how the day-to-day use and design of these technologies impacts patients, providers, and organizations. I approach these interests through the perspectives and literatures of Computer Supported Cooperative Work, Human-Computer Interaction, Social Informatics and Sociotechnical Systems.
NHS Primary Care faces numerous challenges: increased workload, greater service use, skill shortages, decreased patient consultation time, budgetary constraints, to name a few. Automation is typically seen as a threat to many industries but provides an opportunity to address these challenges in NHS primary care. This talk presents results from a multi-method project to create a linear scale of automatability, then, applies the scale to primary care tasks gathered through ethnographic observations. The project uses a machine learning framework to create a functional mapping between the skills, knowledge and ability characteristics of work activities and the ground truth of automatability elicited from an expert survey. This project provides insight into tasks that can be automated but for social and organisational reasons, may encounter resistance to automation. The talk concludes with implications for the future of primary care.
Chair of the HPH Governance Board and Senior Advisor of the HPH Network Sweden
Margareta Kristenson (MD, PhD) is specialist in Social and Preventive Medicine and in Family Medicine. She is professor in Social and Preventive Medicine at Linköping University and chief physician in Social and Preventive medicine at the Centre for Health and Health Care Development in Östergötland, South East Sweden. Dr. Kristenson was, during 1995-2017, National Coordinator of the Swedish HPH Network and is today Senior Advisor for this network. She is chair of the Governance Board for the international HPH Network and member of the Scientific Committee for the International HPH Conference.Her research concerns possible causes for socioeconomic inequalities in health, where her main interest is the importance of psychosocial factors and psychobiological stress mechanisms for socioeconomic differences in Coronary Heart Disease incidence. Especially, her group focuses on the protective effects of psychosocial resources. Another area of research is Patient Reported Outcome Measures (PROM) and how the use of these measures can lead to a better health orientation of health services. She was the chair of a Regional Commission on Health Equity in Östergötland working 2013-2014. She was also a commissionaire in the Swedish National Commission on Health Equity, which worked 2015-2017 and has now laid its suggestions to the Swedish Government. In this work, she has her special focus on the development of an Equity sensible and Health Promoting Health Service.
National Coordinator of the Polish Network of Health Promoting Hospitals
Prof. Bożena Walewska-Zielecka has been National Coordinator of the Polish Network of Health Promoting Hospitals since 2011. She was a member of the Governance Board of the International Network of Health Promoting Hospitals & Health Services for four years and Chair of the Board from June 2016 till June 2018. She has been a member of the Scientific Board of the Faculty of Health Sciences at Warsaw Medical University since 2010.
Prof. Walewska-Zielecka carries out her scientific work at the Department of Public Health of the Warsaw Medical University. Her previous scientific work was at the National Institute of Public Health in the Department of Immunopathology. Her special interests focused on hepatotropic viruses – immunopathology, aetiology of liver diseases and epidemiology of HBV and HCV infections. Prof. Walewska-Zielecka graduated at the Warsaw Medical University and specialized in pathology and internal medicine. She is a certified travel medicine doctor and hepatologist.
President, European Association of Hospital Managers
Philippe Blua is a graduate of the school of higher studies in public health (EHESP), the French school for hospital managers. He worked twenty years in hospitals in Paris and his suburb, first as director, then as CEO. Then he was CEO of Calais' hospital, where he led the reconstruction. At the same time he was President of the main French association of hospital manager (SMPS) and member of the Executive Committee of EHESP.
Since 2015, he is CEO of the South Champagne Hospitals (HCS) a group of seven public and private hospitals. He is also member of the Executive Committee of French Hospitals Federation (FHF). Since September 2018 he is President of the European Association of Hospital Manager.
Project Officer and EPF Youth Group Coordinator, European Patients' Forum
Lyudmil Ninov - EPF Project Officer and EPF Youth Group Coordinator - joined EPF in April 2017. His focus is mainly on: the EC PRO-STEP tender project (EPF-led), Annual Summer Training for Young Patient Advocates Leadership Programme, contributing to H2020 project proposals/calls and day-to-day management of COMPAR-EU and CHRODIS + projects. Lyudmil holds a Bachelor's degree in European Studies from the Sofia University in Bulgaria and a Master degree in European Studies and EU Administration from the University of Maastricht, the Netherlands. Prior to joining EPF, Lyudmil has spent most of his professional time working in the healthcare sector for the International Diabetes Federation's (IDF) head office in Brussels, managing various diabetes-related international projects, such as WINGS (gestational diabetes in India) and IDF Diabetes Aware Cities (prevention of T2DM).